At NCS we believe in providing more than just quality service. We aim to go above and beyond our client's expectations. We are able to achieve this and retain loyal customers due to the quality of our management teams and processes, and the comprehensive training provided to our employees. |
NCS can exceed client expectations because of:
High-calibre management:
Project managers are carefully selected to ensure they have a background in similar working environments, and a good understanding of cross-cultural challenges. Our management style is one of client involvement and responsive management to ensure that services are always individually adapted to customer specific needs.
Quality processes:
We have well-established quality management systems and procedures, having retained ISO9001: 2000 quality management and HACCP food safety accreditation since 1998. This commitment to quality and food safety flows throughout NCS and is the cornerstone of our success.
Investment in training:
We invest heavily in the development of vocational skills and personal attributes of all employees at a local level. This assists local communities to acquire skills that will ensure sustainable community and business development.
Their cost structures:
NCS does not aim to be the cheapest, but they do aim to offer clients the best value for their money. NCS’s operations are based entirely in PNG. The Company had no offshore obligations, is not burdened by foreign head-office costs, and has limited exposure to exchange rate movements.
Their financial situation:
Prudent financial management ensures NCS has a strong balance sheet. Each NCS company stands alone and each is externally audited annually. |